English for the Office
Level 1
24 x 90 Minute Module
The course is designed to help office employees become more confident when dealing in English internationally. It covers the basic tools required for this purpose.
The course embraces the following (and more as required):
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A thorough review of the basic tenses and grammar |
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Introductions, greetings, good byes, small talk |
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Presenting the company and products, job routines and responsibilities |
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Dealing with spelling and numbers, making arrangements, bookings, confirming |
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Emails & letter writing phrases, openings and endings |
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Describing objects and people, giving directions, apologizing, complimenting, responding |
Level 2
24 x 90 Minute Module
This course is designed to help office employees whose English level is at lower intermediate level become more confident when dealing in English internationally. It covers the basic tools as in level 1, but expands on each topic. The students have the possibility of taking the „TOEIC" — Test of English for International Communication at the end of the course.
The course embraces the following (and more as required):
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A quick review |
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Introductions, greetings, good byes, small talk |
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Presenting the company and products, job routines and responsibilities: an ad hoc presentation, describing the organization, divisions, departments and personal responsibilities. |
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Making and receiving calls — call preparation, taking messages, making appointments and reservations, dealing with complaints |
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Effective, but polite, emails and letters. |
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Giving instructions, directions, apologizing — spoken and written, advising, giving opinions |
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An insight into cultural diversity in business |